Shipping policy


How much does delivery cost?

Estimated Shipping Costs (The definitive shipping costs will be calculated at the checkout page according to the destination country and product weight)

  • United Kingdom: £4.99 or free when buying 4 bottles and above

  • United States: £30 and above. Free when buying 24 bottles and above

  • Canada: £20 and above. Free when buying 24 bottles and above

  • Europe: £15 and above. Free when buying 24 bottles and above

  • Asia, Australia: £25 and above. Free when buying 24 bottles and above

  • Everywhere else: £30 and above. Free when buying 24 bottles and above

When product weight exceeds 0.3 lb / 0.66 lb / 0.93 lb / 1 lb, an extra £10 shipping fee will be applied for each weight bracket across all countries.

Shipping costs are calculated automatically at the checkout page when both the destination and delivery service are selected

What is the Shipping & Handling Time?

Please allow us to process your order within 1-2 days after the transaction. Most Orders in the United Kingdom could be delivered to most locations within 4 business days after the parcels left our warehouse.

Estimated International Shipping time:

◆ US, Canada: 7-10 working days

◆ Europe: 5-7 working days

◆ Asia, Australia: 7-9 working days

◆ Everywhere else: 14-30 working days

Why is My Delivery Delayed?

Due to the complexity of cross-border logistics and customs policy, there are two common situations that may cause your order delayed.

◆ If a single order contains a large quantity of nasal sprays (e.g., more than 10 units), customs clearance in the United States and France may take more than 5-7 working days.

If your parcel is held in customs for more than 10 working days, we recommend taking the following steps:

Contact Customs: Reach out directly to National Customs to inquire about the status of your shipment.

Check Your Email: Ensure that you have checked your email inbox for any notifications or documents from customs that may require your prompt attention.

◆ Some Nordic countries may experience slower customs processing (e.g., customs clearance in Norway may be delayed by 5-7 working days).

** If your order is experiencing a delay of more than one week, we are here to assist you. Please feel free to reach out to us at sales@birminghambiotech.co.uk for personalized assistance and additional information. **